COMMON QUESTIONS
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General
Do I really need this service?
This is an important question. We believe that what our customers really want to know is if they are going to get their money's worth.
Some questions to ask yourself:
- When was the last time your furnace and ducts were cleaned?
- Are you changing your furnace filter often?
- Have you recently completed any home rennovations or construction?
- Is your home excessivly dusty?
- Is your furnace louder then usual? Does it whistle when it runs? Is it making any booming or banging noises?
- Does your furnace cycle on and off frequently?
- Are there airflow issues causing some rooms to be colder or warmer then others?
- Do you have pets, kids or both?
- Do you have allergies or are sensitive to changes in air quality?
Answering yes to any of these should be reason to consider having your furnace and ducts cleaned.
While servicing your system, we may observe issues that you may not be aware of. We will point out and try and remedy any of these issues if possible.
You will have peace of mind knowing that your heating/cooling system is working efficiently and you and your family are breathing cleaner air in your home.
How do you clean air ducts?
All the main ducts are air scrubbed with a tool called the "Scorpion Predator Air Whip".
Used properly, it will clean your ductwork and bring them to a like-new condition.
Most of the work that we do while we are in the home is actually the duct cleaning.
We hook up a large vacuum hose in the furnace room to both the hot (supply) and cold (return) sides of your system separately and then use high pressure air with our Scorpion Predator Air Whip in every duct to ensure that all the dust and debris is knocked free, before being sucked into our 5000 CFM vacuum.
Our vacuum is equipped with a state-of-the-art HEPA MERV 17 filtration filter which ensures that 99.97% of the dust collected (down to 0.3 microns in size!) will be captured by the vaccum and not blown back into the air.
Afterwards, we will make sure to inspect the ductwork to ensure we didn't miss any dust or dirt.
How do you clean furnaces?
We remove the blower fan from the furnace cabinet and clean it using air pressure. We then wipe it down with a cleaning solution to ensure the fan is properly balanced and blowing to its maximum potential.
We then carefully clean the heat exchanger and later wipe the cabinet clean of any dust and dirt.
Afterwards, we will clean and inspect the rest of the furnace components and ensure everything is running properly before putting it back together.
Cleaning the furnace this way can increase the efficiency of the unit by up to 50%, saving you money every day on heating/cooling costs and minimizing costly equipment repairs down the road.
What types of furnaces do you service?
Natural gas, electric, oil, propane, and geothermal furnaces.
We service all types, from modern day high-efficiency furnaces to older models.
How often should my furnace and ducts be cleaned?
The industry standard recommendation is every 2 to 3 years.
There are many variables to consider depending on your lifestyle, but in our opinion, more than 3 years is too long; considering the benifits of proper cleaning and the growing costs of replacing them.
What are you removing during a cleaning service?
The most common items removed during a furnace and duct cleaning are accumulated dust, dirt, lint and pet hair. Construction debris such as drywall dust, sawdust, wood chips, nails, screws or insulation are also common.
Less common are rodents, bugs, toys and objects that have fallen into registers over the years.
It may be surprising to some that even in the most spotless home, we often pull a sizeable amount of dust and dirt from the ductwork.
Service
How much does your service cost?
Every home is unique and has different service requirements, however, we are customers just like you and get frustrated when companies don't post their prices.
For an exact quote, please contact us by calling, texting or filling out our estimate form.
Will you match another company's price estimate?
Perhaps, however our rates allow us to stay in business and provide a reasonable living wage for our tech's, all at a competitive price point.
Providing a high quality, professional service is our priority. We use top of the line equipment and do a very thorough cleaning.
We like to let our work speak for itself. Let us prove it to you!
Do you provide service to rural areas?
We are a small company currently servicing the Saskatoon and surrounding areas.
With your help, we can arrange service in your area too!
With our rerferral rewards program, rural and remote communities can request a service while helping to keep our service rates affordable.
What we ask in return is for your help in scheduling 3 or more services in your area.
In return for your patronage and effort, we will give you a discount off the cost of a service and 2 add-on services for free.
Help us so we can help you!
How long does the service take?
Our service from start to finish usually takes between 2½ to 3½ hrs. Occasionally a service may take longer.
Rest assured, we won't compromise on the quality of our service by taking short-cuts or rushing through the job.
Is the service loud?
Generally speaking, yes. Although people often comment that it's not as loud as they thought it would be.
If you are sensitive to loud noise, we are happy to provide you with ear plugs. It is also not uncommon for customers to leave us to our work (and noise) while they go about their day.
Air Quality
What are some indoor air contaminants?
Examples of common indoor air contaminants and their main sources include:
- Dust, fibreglass, asbestos.
- Dust mites from carpets, fabric, foam chair cushions.
- Microbial contaminants, fungi, moulds, bacteria from damp areas, wet or damp materials, stagnant water, condensate drain pans, etc.
- Vapours, volatile organic compounds (VOCs) from computers, carpets, furnishings, cleansers and disinfectants, solvents, pesticides, disinfectants, glues, caulking, paints etc.
- Other sources: tobacco smoke, perfume, body odour, food, etc.
What symptoms are often linked to poor indoor air quality?
Indoor air quality issues do not affect everyone in the same way. When it is an issue, it is common for people to report one or more of the following symptoms:
- Dryness and irritation of the eyes, nose, throat, and skin
- Headache
- Fatigue
- Shortness of breath
- Hypersensitivity and allergies
- Sinus congestion
- Coughing and sneezing
- Dizziness
- Nausea
People generally notice their symptoms after several hours and feel better after they have left their home or when they have been away from home for a weekend or a vacation.
Many of these symptoms may also be caused by other health conditions including common colds or the flu, and are not necessarily due to poor indoor air quality. This fact can make identifying and resolving indoor air quality issues more difficult.
What are some health issues related to poor indoor air quality?
Occupants of buildings with poor indoor air quality report a wide range of health issues which are often called Sick Building Syndrome (SBS), Tight Building Syndrome (TBS), or Building-Related Illness (BRI).
The term sick building syndrome (SBS) is used to describe cases in which building occupants experience adverse health effects that are apparently linked to the time they spend in the building.
Building-Related Illness (BRI) refers to less frequent (but often more serious) cases of people becoming ill after being in a specific building at a certain time. In these cases, there is usually a similar set of clinical symptoms experienced by the people and a clear cause can often be found upon investigation. Legionnaires Disease is an example of BRI caused by bacteria which can contaminate a building's air conditioning system.
A certain percentage of people may react to chemicals in indoor air, each of which may occur at very low concentrations. Such reactions are often known as environmental sensitivities or multiple chemical sensitivities (MCS).
Some specific diseases have also been linked to or made worse by specific air contaminants or indoor environments, such as asthma being associated with damp indoor environments. In addition, some exposures such as asbestos and radon may not cause immediate symptoms but can lead to cancer after many years of exposure.
